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How to grand-father customers onto newer pricing plans
Most SaaS based organisations will go through multiple iterations of pricing during their lifetime. This means, you are looking at...
4 steps to onboard a new SaaS customer
If you missed the infographic we published on this topic , you can find it here. However, the purpose of this post is to provide an...
Decoding Customer Success - Video 2/3
Thank you everyone for a good response to our first video. Here is the second video on decoding customer success. This talks about...
4 things to do as a customer success leader
We wrote about 4 mistakes that customer success leaders commit when taking charge of a team or building a new one. You can read the blog...
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